ADVANCED BILLING SOLUTIONS

Your company may be one of the lucky ones by having people who have stayed with you through the years, but the fact remains that they might, eventually, leave. Some companies are faced with an on-going turnover problem. In either event, once a trained Billing person leaves, you are forced to fill the vacant spot right away or your cash-flow may be compromised. That often means a new training chore in your billing software and perhaps hiring someone with very little or no billing experience. Inexperienced billing persons make mistakes that can cost your company money or seriously delay your getting paid in a timely manner. Also, who will take the time to train your new Clerk? Or will you pay someone else to do it? Is that a good use of your time? Even if you still have other accounting personnel, their use in training will take away from their time normally spent in helping to get you paid in a timely manner.
Advanced Billing program avoids these problems all together plus a lot more.

Advanced Billing Sales points:

Why Outsource?

The following are five key reasons to use a business case for outsourcing your invoicing and mailing functions:

#1: Reduce and Control Operating Costs. This is the single most important strategic reason for outsourcing. Having access to the outside provider’s lower cost structure and advanced technology, which may be the result of greater economy of scale or some other advantage based on specialization, is clearly and simply one of the most compelling reasons for outsourcing.

Companies that try to do everything themselves may incur vastly higher research, development, marketing, production and employment expenses — expenses that ultimately have to be passed onto the customer. In a highly competitive marketplace, customers are too sophisticated to accept the costs associated with an organization’s attempts to maintain singular control over all its resources. They’ll just find a lower cost service provider.

#2: Make Capital Funds Available. As stated above, outsourcing is a way to reduce the need to invest capital funds in non-core business functions. Instead of building and staffing your own in-plant printing and mailing operation, you can contract only the services you need on an “as-used” basis, thus making capital funds more available for core areas. Outsourcing also can improve certain financial measurements of the firm by eliminating the need to show a return on capital investments in non-core areas.

Deciding where to invest company funds internally is probably one of the most important decisions senior management makes. When a firm decides to outsource its statement, invoice or debtor letter printing, an in-house operation no longer competes for the company’s capital. Often, these types of investments — and their constantly escalating demands — have been difficult to justify when compared to areas more directly related to product development or serving the customer.

#3: Free Up Resources For Other Purposes. Capital resources are limited and credit and venture capital may become even less available before the overall economic environment improves. The constant challenge is to ensure those limited resources are applied in the most valuable areas. Outsourcing permits an organization to redirect its resources from non-core activities to activities that can show a greater return in serving the customer.

Most often, the resources redirected through outsourcing are people. By outsourcing non-core functions, the telecom can redirect these people, or at least the staff slots they represent, into roles that generate income. People whose energies are focused on accomplishing internal processes cannot be focused externally — on the customer.

#4: Resources Not Available Internally. Companies outsource because they do not have access to the required resources internally. For example, if an organization is expanding its customer base and does not have the equipment or personnel to continue mailing customer billing statements on a timely basis, cash flow is adversely affected. Additionally, mergers and acquisitions result in disparate systems, making ongoing integration of systems difficult. Outsourcing makes this easier to manage. While a period of high growth may be something we all dream about, it can put a strain on internal resources — and the priority must be on developing the core technologies, networks and customer service to accommodate growth.

Quite simply put, rapid growth or expansion of core operations is often a strong indicator that outsourcing may be the right decision for a company in order to maintain consistent internal operating efficiencies.

#5: Improve Company Focus. Outsourcing lets the company focus on relevant business issues while having non-core operational details assumed by an outside expert. Outsourcing is an organization-shaping management tool that can lead to a clearer, more effective focus on meeting customers’ needs. For many companies, the single most compelling reason for outsourcing is that several of the “how” type of issues are siphoning off huge amounts of management’s time and attention. Too often, resolution of these issues gets stuck in middle management “decision gridlock.” This creates financial and opportunity costs that affect the organization’s future.

By outsourcing your invoicing and mailing operation to a qualified service provider, you can reduce the time and resources you have tied up in non-core operations. You’ll be free to set and reach your own lean operating goals without having to justify infrastructure and capabilities that may strain limited capital resources. A reliable service provider will ensure that your invoices and statements go out on time every month, at the lowest possible cost and with the quickest delivery possible. In these uncertain times, that means you’ll have one less thing to worry about.

The term "two heads are better than one" applies to outsourcing. Outsourcing is like bringing a partner into a business. It helps for cultivating ideas and having more to work with. Having external help can bring about more ideas and creativity for a business.