Technical Services

Tech Support Services

Advanced Networks & Security supplies organizations of every size with the technical services they need to keep their networks running at maximum efficiency. The ability to leverage our expert technical resources, when and where you need it, allows our clients to make the most of their investments in equipment and provides the necessary safeguards to enable them to focus on the success of their other business operations.

When it comes to help with network troubleshooting and remediation, Advanced Networks & Security provides access to the critical services you need —when they’re needed. Depending upon the type of help needed, technical support can be provided by telephone via our Help Desk, through remote interface and monitoring, or an on-site visit by one of our certified engineers. Our in-house support center systems, paired with a technically proficient and experienced staff are prepared to provide the right mix of resources and responsiveness to minimize network downtime.

Network Installation & Implementation Services

Advanced Networks & Security’s network installation & implementation services provide the expertise you need to select, install, configure and migrate to new network equipment and technologies. This service include the set up and configuration of equipment, along with the cut-over and testing of technologies. Designed to maximize functionality and minimize business disruption, our installation & implementation services result in the optimized deployment of technology with an emphasis on the rapid access and utilization of new features and functionality. The members of our certified engineering team are qualified to manage all aspects of your project— from network design to end user training.

Systems Administration

Advanced Networks & Security bridges the gap for companies that need network administration, but don't need a full time person. Our engineers are available to provide a variety of administrative support services including system reconfigurations, software updates/upgrades, backup and recovery planning, as well as other forms of non-failure related technical assistance.